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Casadei Reviews

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About Casadei

Casadei is a renowned online store that offers a wide range of products. They have made every effort to display as accurately as possible the colours of their products. All items are quality controlled and checked for any faults before they are dispatched to customers. If you receive an item that is not in perfect condition, you can contact their customer service immediately.

They offer a convenient return policy. Any purchases made on or after September 1st, 2016 are eligible for returns within 14-days of receipt. If for any reason you are not satisfied with the products purchased on their website, except for custom products, you may request a free return within 14 days from delivery of the items.

They also provide excellent customer service. If you have questions about your order or need any general information, their customer service team will be happy to assist you. They offer services from Monday to Friday 10am - 6pm (GMT+1). You can contact them via live chat, email, or phone call.

Please note that items purchased from www.casadei.com or Casadei boutiques are not eligible for price adjustments. Prices will not be adjusted on previously purchased discounted merchandise. They are currently unable to support exchanges through casadei.com. You can return your original order for a refund and place a new order. Your original order will be refunded once received and you may place your reorder at any time.

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Casadei Customer Reviews (1)

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Sophie Lereau
Sophie Lereau
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Feb 15, 2023

Casadei Customer’s Q&A

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Casadei FAQs

FAQ

What are the products offered by Casadei?

Casadei offers a wide range of products. In the footwear category, they offer various styles including sneakers, mules, and sandals. Some of their notable shoe lines include the Butterfly, MAXXXI, and Generation C collections. They also offer the Blade Toe Cap and Nexus Toe Cap Sneakers. In addition to shoes, Casadei also offers bags, such as the C-Style Bag. For those interested in high fashion, they have the Scarlet Slingback Patent Leather, Superblade Slingback Patent Leather, and Antilope Loafer. They also have a line of Ankle Boots under the Generation C collection. Casadei also releases seasonal collections, such as the Spring-Summer collection, which includes a variety of luxury shoes and bags. Please note that this is not an exhaustive list and Casadei may offer additional products.

FAQ

How do I return a product to Casadei?

To return a product to Casadei, you need to follow these steps:

  1. Access the "Return Authorization" section on the Casadei website. You can find this under "My Account" if you have already registered on the site. To access the request form, enter your order number and the email address used to place the order.

  2. Complete the online form with the requested information, including the details of each item, the quantity of items you would like to return, and the reason for the return.

  3. Attach the adhesive label received in the original package, which includes the Casadei return shipping address, to the outside of the box. If a shipping label is needed, contact Casadei's Customer Service.

  4. Inside the parcel, you also received a Return Proforma Invoice; fill in, sign a copy, and put it inside the box.

  5. The return service is free when using the prepaid and printed carrier label you will find in your package or using the conventional retreat service from the carrier. If you decide to use another carrier, Casadei will not refund the cost of the return shipment.

Please note that you can return your original order for a refund and place a new order. Your original order will be refunded once received, and you may place your reorder at any time. Also, any purchases made are eligible for returns within 14 days of receipt, except for custom products. Items should be returned in their original packaging to ensure they are adequately protected in transit. Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.

FAQ

About casadei.com Prices and Cost?

The prices for products on casadei.com vary depending on the item. Here are some examples:

  • Blade leather-trimmed glittered mesh pumps are priced at $980, but are on sale for $392.
  • Papeete grosgrain platform sandals originally cost $700, but are now available for $175.
  • Venus mirrored-leather sandals were $640, but are now on sale for $160.
  • Versilia woven faux leather sandals were priced at $830, but are now available for $125.
  • Blade stretch-suede over-the-knee boots were $1,600, but are now on sale for $640.

Please note that these prices are subject to change and may vary depending on the availability of the product. For the most accurate and up-to-date information, please visit the website directly.

FAQ

About casadei.com Popular Products and Services?

Casadei is a luxury shoe brand that offers a variety of products. Some of the popular items include the Blade Toe Cap priced at $725, the K Blade Toe Cap at $650, and the Nexus Toe Cap Sneakers at $625. They also offer the Scarlet Slingback Patent Leather for $900, the Superblade Slingback Patent Leather for $925, and the Antilope Loafer for $575. In addition to shoes, Casadei sells accessories such as the C-Style Bag which costs between $950 and $1,025, and the Generation C Ankle Boot for $750. They also have a selection of red items including the Superblade Jolly Pump for $825, the Butterfly Geraldine Mule for $990, and the Geraldine Helen Sandal for $850. Other notable items include the Emily Cleo for $1,025, the Julia Stratosphere Mule for $625, and the Flora Sandal for $995. Casadei also offers a discount for those who sign up on their store.

FAQ

What is the history of Casadei?

Casadei was founded in 1958 in a small workshop in San Mauro Pascoli, where Quinto and Flora Casadei created the first collection of sandals designed for tourists holidaying on the Italian Riviera. It was the time of the economic boom and the “Made-in-Italy” miracle. Casadei shoes are designed as must-have objects of desire, never as solely designer label accessories, but as true masterpieces of design. Beautiful creations to wear, yet also exciting to look at and touch, with their own carefully moulded personality and superb finishings and details. Thought out to be crafted in recherché, exclusive and ground-breaking materials, often blending the natural feel and fineness of leather or suede, crocodile or python with the technological sheen and playful shimmer of rubber or plastic, plexiglas or nylon. Objects that catch the eye immediately thanks to their highly original colours, patterns, textures and the freshness of their chromatic liaisons. Hallmarked by the added value of the artisan quality of the appliqués or the all-over or placed embroideries, by unusual alchemies and combinations, by the interweaving and juxtaposing of ideas and solutions. Footwear that becomes the interpreter of seasons, of changing fashions and tastes, of new street trends and moods, and which epitomises the diverse takes on elegance and femininity, seduction and glamour. A variegated landscape of possibilities, an aesthetic itinerary that travels from the flimsiest of Fifties sandals in olive green calfskin set on kitten heels to the chunky lace-ups and slip-on platform shoes covered in embroidered fabric of the early Seventies. From the silver leather pumps mounted on low flared heels and embellished with round, hammered metal buckles of 1968 to the versatility of the three-in-one “zip-down” - from thigh-high to below-the-knee to short - boots of 1976. It tells of the transformation of a family run company - born and raised in the heartlands of the Romagna Riviera - into a sign of Made in Italy excellence exported the world over.

FAQ

Can you tell me more about Casadei.com?

Casadei.com is an online store that specializes in luxury shoes for women. The shoes are made in Italy and are designed for dynamic women with elegant glamour. The website offers a variety of shoe styles, including sneakers, mules, and heels. They also have a selection of bags and other accessories. The site often has sales and offers a 15% off discount for signing up. They also feature images of celebrities and influencers who wear their iconic models on the most important red carpets. The website also offers new arrivals to finish off your looks with on-trend details and colors. The prices for the shoes range from around $325 to over $1,000. The website also offers a range of women's shoes; luxury models to elegantly adorn your feet. They also have a section dedicated to new arrivals, where you can find the latest styles and trends. The website is easy to navigate and offers a wide selection of shoes to choose from. Whether you're looking for a new pair of heels for a night out or a comfortable pair of sneakers for everyday wear, Casadei.com has something for everyone.

FAQ

How long does it take to ship an order from casadei.com?

Casadei aims to dispatch all orders within 24 hours (orders accepted before 12:00 am CET will be dispatched the same day). The estimated delivery times are to be used only as a reference and will commence from the date of dispatch. Casadei is not responsible for any delays caused by destination customs clearance processes. For example, the standard shipping to South Korea takes about 5 working days, while express shipping takes about 3 working days. Please note that during the sale season, orders could be affected by some delays.

FAQ

casadei.com Return Policy?

Casadei's Return Policy allows for returns within 14 days of receipt for both regular price merchandise and sale merchandise, except for custom products. All items are quality controlled and checked for any faults before they are dispatched to customers. If you receive an item that is not in perfect condition, you should contact Casadei immediately. Items should be returned in their original packaging to ensure they are adequately protected in transit. A convenient prepaid label will be included in your package for returns. If you choose to use this label, no postage is required. However, Casadei currently does not support exchanges. You can return your original order for a refund and place a new order. Your original order will be refunded once received.

As for the Shipping Policy, Casadei delivers to 100 countries around the world and offers different shipping options to meet your needs. They aim to dispatch all orders within 24 hours. Shipping rates vary based on shipment type and destination, and your rate will be automatically calculated at checkout. The return service is free when using the prepaid and printed carrier label you will find in your package or using the conventional retreat service from the carrier. If you decide to use another carrier, Casadei will not refund the cost of the return shipment.

FAQ

What is the contact information of Casadei?

The contact information for Casadei is as follows: You can reach them via phone call at +39 02 9475 7312. Their services are available from Monday to Friday 10am - 6pm (GMT+1). If you have questions about your order or need any general information, their customer service team will be happy to assist you. You can also contact them through their online store. They offer a live chat service during the same hours. Please note that this information might have changed, so it's always a good idea to check their official website for the most up-to-date contact details.

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